Privacy policy

This privacy policy explains how our independent CrownPlay Casino review site handles information when you visit. We are a review site for Australian players, not the CrownPlay casino, so we hold no player accounts and process no gambling payments. We handle personal information in line with the Australian Privacy Principles.

Key takeaway: We are a CrownPlay review site, not the operator, so we do not collect names, logins, payment details or any gambling account data. We use basic analytics and cookies to understand site traffic, nothing more. Any account or payment information you give to CrownPlay is handled by CrownPlay under its own privacy policy, not ours.

What we collect

We keep data collection to a minimum. We do not run accounts, logins or a cashier, so we do not collect your name, address, date of birth, identity documents or payment details. What we do collect is standard, non-identifying website analytics: pages viewed, time on site, approximate location (such as country or state), device and browser type, and how you arrived at the site. If you choose to email us, we receive whatever you put in that message.

Important: any personal or financial information you enter when you sign up or deposit at CrownPlay goes to CrownPlay and its operator, not to us. We never see it. CrownPlay's handling of your data is governed by the casino's own privacy policy, which you should read on the CrownPlay site.

How we use information

We use the analytics we collect to understand which CrownPlay guides are useful, to improve our content and site performance, and to keep the site secure. We do not sell your personal information. We do not build advertising profiles about you, and we do not use the data to identify individual visitors.

Cookies and analytics

This site uses cookies and similar technologies. Some are essential for the site to work, and others are analytics cookies that help us measure traffic in aggregate. We use a third-party analytics provider to process this data on our behalf. That provider may set its own cookies and process data under its privacy terms. You can block or delete cookies in your browser settings at any time, and the site will still work, though some features may be limited.

Third parties

The only third parties involved are our analytics provider and the hosting service that runs this site. We may share aggregate, non-identifying data with our analytics provider as described above. We do not share personal information with advertisers. When you follow an affiliate link to CrownPlay, you leave this site and CrownPlay's own privacy practices apply, as explained in our terms of use.

Data security and retention

We take reasonable steps to protect the limited information we hold and to keep our site secure. Because we do not collect accounts or payment data, the personal information we hold is minimal. Analytics data is retained only as long as needed to understand site trends, and email correspondence is kept only as long as needed to respond to you.

Your rights and contact

Under the Australian Privacy Principles, you can ask what limited information we hold about you, request a correction, or ask us to delete an email you have sent. To make a request, or if you have a privacy question, contact us through the details in our site footer. We may update this policy from time to time, and the current version always applies. For more on who we are and how we review, see our about page.